{"id":44783,"date":"2025-12-09T02:25:59","date_gmt":"2025-12-09T01:25:59","guid":{"rendered":"https:\/\/solddolls.com\/?page_id=44783"},"modified":"2026-08-13T13:51:56","modified_gmt":"2026-08-13T11:51:56","slug":"devoluciones","status":"publish","type":"page","link":"https:\/\/solddolls.com\/es\/retours\/","title":{"rendered":"Pol\u00edtica de devoluci\u00f3n y reembolso"},"content":{"rendered":"<style>\nbody.page-id-44783 #main-content{background:#0b0b0d!important;color:#fff!important;font-family:\"Helvetica Neue\",Helvetica,Arial,sans-serif!important}\nbody.page-id-44783 #main-content>.breadcrumb-bar{display:none!important}\nbody.page-id-44783 #main-content>.container-sm{max-width:none!important;width:100%!important;margin:0!important;padding:0!important;background:transparent!important;box-shadow:none!important;border:0!important}\nbody.page-id-44783 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li{font-size:16px!important;line-height:1.76!important;max-width:none!important}}\n<\/style>\n<div class=\"sd-legal-shell\">\n<div class=\"sd-legal-layout\">\n<aside class=\"sd-legal-sidebar\" aria-label=\"Navigation service client\">\n<details open>\n<summary>S\u00e9curit\u00e9<\/summary>\n<ul>\n<li><a href=\"\/livraison\/\">Livraison discr\u00e8te<\/a><\/li>\n<li><a href=\"\/confidentialite\/\">Politique de confidentialit\u00e9<\/a><\/li>\n<li><a href=\"\/conditions-generales-de-vente\/\">Conditions g\u00e9n\u00e9rales<\/a><\/li>\n<li><a href=\"\/my-account\/assistance\/\">Service client<\/a><\/li>\n<\/ul>\n<\/details>\n<details open>\n<summary>Centre d&rsquo;aide<\/summary>\n<ul>\n<li><a href=\"\/livraison\/\">Informations d&rsquo;exp\u00e9dition<\/a><\/li>\n<li><a href=\"\/retours\/\">Remboursement<\/a><\/li>\n<li><a href=\"\/suivi-commande\/\">Suivi de colis<\/a><\/li>\n<li><a href=\"\/my-account\/assistance\/\">Contactez-nous<\/a><\/li>\n<\/ul>\n<\/details>\n<details>\n<summary>\u00c0 propos de nous<\/summary>\n<ul>\n<li><a href=\"\/about\/\">\u00c0 propos de nous<\/a><\/li>\n<li><a href=\"\/my-account\/assistance\/\">Service client<\/a><\/li>\n<li><a href=\"\/about\/\">Marque<\/a><\/li>\n<\/ul>\n<\/details>\n<\/aside>\n<p><main class=\"sd-legal-article\"><\/p>\n<p class=\"sd-legal-kicker\">Service client \/ Retours et remboursements<\/p>\n<h1>Retours et remboursements<\/h1>\n<div class=\"sd-legal-meta\"><span>Auteur : SoldDolls<\/span><span>07\/07\/2026<\/span><\/div>\n<section class=\"sd-legal-content\">\n<h2>Instructions de retour<\/h2>\n<p>Conform\u00e9ment aux r\u00e8gles applicables \u00e0 la vente \u00e0 distance, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de votre commande pour demander un retour, sous r\u00e9serve que le produit soit admissible.<\/p>\n<h2>D\u00e9lai de r\u00e9tractation<\/h2>\n<p>La demande doit \u00eatre effectu\u00e9e dans le d\u00e9lai pr\u00e9vu et le produit doit pouvoir \u00eatre retourn\u00e9 dans des conditions compatibles avec sa nature, son emballage et les r\u00e8gles d\u2019hygi\u00e8ne applicables aux produits intimes.<\/p>\n<h2>Produits non repris pour hygi\u00e8ne<\/h2>\n<p>Pour des raisons d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9, les produits intimes ouverts, utilis\u00e9s, essay\u00e9s ou dont le scell\u00e9 de protection a \u00e9t\u00e9 retir\u00e9 ne peuvent pas \u00eatre repris.<\/p>\n<h2>\u00c9tat du produit<\/h2>\n<p>Le produit doit \u00eatre retourn\u00e9 complet, non utilis\u00e9, dans son emballage d\u2019origine, avec tous les accessoires fournis.<\/p>\n<h2>Frais de retour<\/h2>\n<p>Les frais de retour peuvent rester \u00e0 la charge du client, sauf erreur de pr\u00e9paration ou produit re\u00e7u d\u00e9fectueux confirm\u00e9 par le service client.<\/p>\n<h2>Remboursement<\/h2>\n<p>Apr\u00e8s r\u00e9ception et v\u00e9rification du produit retourn\u00e9, le remboursement est effectu\u00e9 selon le moyen de paiement utilis\u00e9 lors de la commande, dans les d\u00e9lais applicables.<\/p>\n<h2>Demande de retour<\/h2>\n<p>Pour demander un retour, contactez le service client via <a href=\"\/my-account\/assistance\/\">l\u2019assistance<\/a> en indiquant votre num\u00e9ro de commande et le motif de la demande.<\/p>\n<\/section>\n<p><\/main><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>S\u00e9curit\u00e9 Livraison discr\u00e8te Politique de confidentialit\u00e9 Conditions g\u00e9n\u00e9rales Service client Centre d&rsquo;aide Informations d&rsquo;exp\u00e9dition Remboursement Suivi de colis Contactez-nous \u00c0 propos de nous \u00c0 propos de nous Service client Marque Service client \/ Retours et remboursements Retours et remboursements Auteur : SoldDolls07\/07\/2026 Instructions de retour Conform\u00e9ment aux r\u00e8gles applicables \u00e0 la vente \u00e0 distance, vous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-44783","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/solddolls.com\/es\/wp-json\/wp\/v2\/pages\/44783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solddolls.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solddolls.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solddolls.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/solddolls.com\/es\/wp-json\/wp\/v2\/comments?post=44783"}],"version-history":[{"count":7,"href":"https:\/\/solddolls.com\/es\/wp-json\/wp\/v2\/pages\/44783\/revisions"}],"predecessor-version":[{"id":69165,"href":"https:\/\/solddolls.com\/es\/wp-json\/wp\/v2\/pages\/44783\/revisions\/69165"}],"wp:attachment":[{"href":"https:\/\/solddolls.com\/es\/wp-json\/wp\/v2\/media?parent=44783"}],"curies":[{"name":"pp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}